Tag Archives: Micro Experiences

XOMNI Cloud v3 Launch Update

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Last week we officially launched XOMNI Cloud v3 and the response has been amazing! We wanted to share a few helpful links so you can get to know what this new release has to offer, starting with a Whitepaper authored by Microsoft.

Super Search: Hyper performant search is key for any quality product catalog based in-venue and mobile experience. Of course, scalable search is just as important when dealing with Tier 1 retailers and their VERY deep product catalogs. XOMNI is ready for the largest of large catalogs out there today.

Simple Experiences: A common misconception about Omnichannel is that it’s complicated. From Omnichannel implementation to the experiences themselves, they are user centric, integrated, immersive and by connection complicated. Not true. First, XOMNI makes integration with existing systems easy. Second, although XOMNI provides a seemingly endless list of features and supported scenarios, no one said you must use them all in one application! It’s true, endless aisle, associate experiences and what we call epicenter experiences can benefit by rich functionality. XOMNI powers many such experiences. However, we encourage the use of what we call Micro Experiences to engage customers in a meaningful but simplistic way. We are excited to announce new mechanisms as part of XOMNI Cloud v3 to attract customers and measure success.

Expert Support: You don’t need to figure out the Micro and Immersive mix of experiences all by yourself! For this, we encourage engaging our Channel Partner ecosystem to selectively use XOMNI features that accomplish specific goals.

We can’t wait to see how our customers and channel partners leverage the new functionalities shipped in v3. If you haven’t already, please follow xomni_cloud on twitter to share your success and keep up with the latest in Omnichannel innovation.

Thank you!
Team XOMNI